Gg99 Privacy Policy — How is Your Information Protected?

When you create an account on gg99, your name, mobile number, date of birth, and Bangladesh address are collected. Information from your national ID card or equivalent document may also be required for identity verification. For financial transactions, mobile banking account details are stored, however, full PINs or passwords are never collected under any circumstances. Limited logs of IP addresses, device information, and browsing activity are kept to improve your platform experience. All of this information is used solely to provide you with a safe and quality service. Your personal information is never sold to third parties under any circumstances.

All your personal information is stored on secure servers using industry-standard encryption technology. Multiple layers of security measures are in place to prevent unauthorized access, and these are regularly updated. Data retention periods are limited to operational necessity, and information is not held beyond what is required. Personal data is deleted within a specified period after account closure, unless retention is legally required. gg99 conducts regular security reviews through cybersecurity experts. Any identified security issues are resolved promptly, and users are notified if necessary.

Gg99 does not sell or rent your personal information to any third party — this is a core principle of ours. However, limited transaction data may be shared with mobile banking operators for payment processing purposes, solely to complete the transaction. Information may be disclosed in response to lawful requests from law enforcement agencies in compliance with applicable laws in Bangladesh. Our technology service providers also operate under strict confidentiality agreements and are not permitted to use your information for their own purposes. In all circumstances, we ensure a legal basis is established before any information is shared.

Every user can view and, if needed, correct the information stored in their account profile. Requests to correct inaccurate or outdated information can be submitted through the support team and will be acted upon promptly after verification. If you request account closure, your information will be deleted within the specified timeframe. You also have the right to object to the processing of certain information, and we take such requests seriously. For any privacy-related questions or concerns, please contact our support team.